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Privacy Policy

We are committed to protecting the privacy of personal information and data collected from customers when interacting with our brands and purchasing our products.

Last updated: 2/28/2023

MISSION Corp., a Minnesota corporation d/b/a Mission Outdoor, including its affiliates or related entities (“MISSION”, “we”, “us”, or “our”), is committed to protecting the privacy of Personal Information and data we process as a data controller in the normal course of our business and sale of our Products. This Privacy Notice (“Privacy Notice”) applies to your interaction with MISSION Corp. and explains what Personal Information we process, how we process it, and for what purposes.

Please read this Privacy Notice carefully before using our Site www.missionoutdoor.com or www.boatgear.missionoutdoor.com (the “Site” or “Website”) or purchasing our Products.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information and Network Activity

  • Examples of Personal Information collected: Information about the device you use to access the Services, including operating system, web browser type, traffic logs, mobile network information, any referring web page you were visiting before you connected to the Site, and other information about your use of the Site, including traffic data and logs, navigation patterns, searches, page views, date and time you use the Site, and duration of use.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our Service Providers.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers or alternative payment information), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our Service Providers

Customer support information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers or alternative payment information), email address, and phone number.
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our Service Providers.

Minors

The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with Service Providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and email, analyzing data, and processing payments. These third-party service providers have access to personal information needed to perform their functions but may not use it for other purposes.
  • We use several software solutions to facilitate customer service, order processing, fulfillment, marketing, data analysis, accounting, etc. These third-party software solutions have access to personal information needed to perform their functions but may not use it for other purposes.

In the event of a merger, reorganization, or other sale of some or all of MISSION’s assets, Personal Information may be considered one of the assets transferred to the new owner or acquiring party. In that context, we may share Personal Information with the new owner, potential owners, and the advisers related to the transaction or change of control of MISSION.

Using Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Your rights

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies and tracking technology

Cookies are small text files which are placed on your computer or device when you visit a website or mobile application. Pixels, clear gifs, and other tracking technologies operate similarly. The term “cookies” in this Privacy Notice refers to all files that collect information in this manner.

Cookies retain information about activity on a website and provide that information to the website owner. We use essential cookies to manage performance and optimize our technology to ensure the Site, including account features, operates as designed. When you visit the Site, we may place session and persistent cookies to facilitate your use of the Site by recognizing you when you return or delivering content according to your account preferences. Information we collect via cookies may be linked to your Personal Information we have previously collected.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

If you have questions, comments, or complaints about this Privacy Notice or our practices under applicable data protection and privacy laws, you may contact us at the contact information below. We will respond as soon as possible, but no later than the period required by applicable law.

MISSION Corp.

Attention: Director of E-Commerce & Data Protection Officer

6321 Bury Dr. Suite 14

Eden Prairie, MN 55346

Email: support@missionoutdoor.com

Phone: 1 (612) 355-1289

Text Marketing & Notifications

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.