My tracking hasn't updated.Updated 8 hours ago

If your tracking information hasn’t updated yet, don’t worry — this is usually normal and often resolves on its own.

Here are a few common reasons tracking may not immediately update:

• Processing time: Orders may take 1–2 business days to process before being picked up by the carrier.

• Carrier scan delays: Carriers sometimes miss an initial scan, and tracking may not update until the package reaches the next facility.

• In transit between facilities: Tracking can pause for several days while the package is moving between distribution centers.

• Weekends or holidays: Carriers may not scan or move packages during non-business days.

• Weather or volume delays: High shipping volumes or weather events can temporarily slow tracking updates.

In many cases, tracking will suddenly update once the package reaches the next checkpoint.

If your tracking has not updated for 5 business days or more, please contact our support team and we’ll be happy to look into it for you.

We appreciate your patience and are always here to help if you have concerns about your shipment.