My tracking hasn't updated.Updated 6 days ago

No need to worry! This happens sometimes and it tends to resolve on its own. Here are a few common reasons tracking may be slow to update:

• Processing time: Orders may take 1–2 business days to process before the carrier picks them up.
• Carrier scan delays: Sometimes an initial scan gets missed and tracking typically picks back up at the next facility.
• In transit: Tracking can pause for a few days while your package moves between distribution centers.
• Weekends or holidays: Carriers may not scan or move packages on non-business days.
• Weather or high volume: Busy shipping seasons or weather events can temporarily slow things down.

In most cases, tracking will jump back to life once your package hits the next checkpoint.

If your tracking hasn't updated in 5+ business days, reach out to our team and we'll get to the bottom of it for you.