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Find answers to FAQs, warranties, shipping, and returns in the Mission Outdoor Help Center. Need more help? Email support@missionoutdoor.com.

Mission Outdoor | Help Center

We're closed July 6th in observance of the 4th of July

NOTICE: We are closed July 6th, 2026.

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Need help with an order?

What is your cancellation policy?

Do you ship internationally?

Do you offer free shipping?

What will it cost to ship my product?

My order was marked as delivered, but I didn’t receive it.

My tracking hasn't updated.

Why is my order delayed?

Shipping Questions & Returns/Exchanges

Why isn't my DELTA Wake Shaper sticking to the boat?

Will the DELTA Wake Shaper float?

Will the DELTA Wake Shaper fit on my boat?

DELTA Wakeshaper

Will SENTRY Fenders fit my boat?

What fender should I use for a pontoon?

Can I leave my fenders attached while moving?

Can I use my fender for permanent mooring?

SENTRY & ICON Fenders

Can I tow my REEF Mat?

How long will my REEF Mat last?

Why does my REEF Mat have a "bubble"?

Why does my REEF Mat have white lines?

How do I store my REEF Mat?

How do I clean my REEF Mat?

Can I repair my REEF Mat?

Can I use my MISSION inflatables in salt water?

Is my REEF Mat valve leaking?

How do I find a leak in my REEF Mat?

REEF Mats

Common Product Questions

MISSION Warranty

MISSION Accident Protection Plan - Full Terms & Conditions

How to File a Warranty Claim

Product Issues & Warranties

If you have any questions please reach out to our support at support@missionoutdoor.com and we will get back to you as soon as possible!

Find detailed information about our company's policies, procedures, and guidelines.

Shipping outside the US or waiting on a delivery? Find answers fast so you can get back to the fun.

Got questions about your new MISSION gear? You're in the right place. Here's what other customers are asking.

Find all of our warranty information here.

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NOTICE: We are closed July 6th, 2026.

Company Policies

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Common Product Questions

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