The MISSION Warranty

We stand behind the quality and craftsmanship of our products and are committed to ensuring your satisfaction. Mission Outdoor offers coverage against manufacturing defects within 3 years of the purchase date.

How to File a Warranty Claim

If you believe your product qualifies for a warranty replacement, our support team will be happy to review your claim.

Please do not send your product back before contacting us, as our team must first evaluate your request and provide return instructions if needed.

Before You Start

To help us process your warranty claim as quickly as possible, please gather the following information:

• First and last name

• Email address

• Phone number

• Product being returned

• Reason for the warranty claim

• Date of purchase

• Where did you purchase your product?

  • boatgear.missionoutdoor.com, Amazon, Dealer, etc.

• Photo or copy of your purchase receipt

• Photo showing the warranty issue

• Shipping address

Providing complete information helps us review your claim faster.

Submit Your Claim

Contact the MISSION Support team using one of the methods below:

Contact Form: Submit a request through our contact form. 

Email: Send your information and photos to [email protected]

Please include all required information listed above when submitting your claim.

What Happens Next

Once your request is received: 

1. Our Customer Support Team will review your warranty claim.
2. We may reach out if additional information is needed.
3. If your claim is approved, we will provide the next steps for the warranty process.

Our team will respond as soon as possible after reviewing your request.