Shipping Questions & Returns/Exchanges
Shipping outside the US or waiting on a delivery? Find answers fast so you can get back to the fun.
Need help with an order?
Track your order, start a return, or get help with an issue.
Return Policy
Mission Outdoor offers a 30-day worry-free return window. Submit your return request within 30 days from delivery for a free return if the item is in “like new” condition. For U.S. Domestic Shipping Only – Contiguous 48 States. For any international
Shipping Policy
US orders: processed same day if placed by noon CT, shipping charges at checkout, possible delays.
What is your cancellation policy?
We move fast to get your gear on its way so there's only a small window to cancel an order once it's placed. If you need to make a change, reach out to our team as soon as possible and we'll absolutely do our best to accommodate your request.
Do you ship internationally?
Yes, we ship internationally. Shipping rates and any applicable duties and taxes will be calculated and paid at checkout, so you'll know exactly what to expect before you order. No surprise fees once your gear is on its way.
Do you offer free shipping?
Yes, you get free shipping on orders over $75 within the contiguous United States. We’re all about less hassle and more time outside. For international orders, any applicable taxes and duties are calculated at checkout.
What will it cost to ship my product?
No guesswork here! Just add your items to your cart and head to checkout. Once you enter your shipping address, your available shipping options and rates will display automatically.
My order was marked as delivered, but I didn’t receive it.
Don't panic! This happens more than you'd think. Follow these steps and we'll help you get to the bottom of it.
My tracking hasn't updated.
No need to worry! This happens sometimes and it tends to resolve on its own. There are a few common reasons tracking may be slow to update, but in most cases, tracking will jump back to life once your package hits the next checkpoint.
Why is my order delayed?
We get it. Waiting on your gear is the last thing you want to do. Occasional delays can happen, but we'll dig into your shipment status and explore every option to get your gear to you as quickly as possible.