Shipping Questions & Returns/Exchanges
Shipping something international? Product didn't arrive on time? Check out these articles and see if they have the answer!
Need Help With an Order?
Track your order, start a return, or get help with an issue.
Return Policy
Mission Outdoor offers a 30-day worry-free return window. Submit your return request within 30 days from delivery for a free return if the item is in “like new” condition. For U.S. Domestic Shipping Only – Contiguous 48 States. For any international
Shipping Policy
US orders: processed same day if placed by noon CT, shipping charges at checkout, possible delays.
What is your cancellation policy?
We understand that plans can change. However, because we aim to ship all in-stock orders as quickly as possible—orders typically cannot be canceled once they have been placed. If you would like to request a cancellation, please contact our team as so
Do you ship internationally?
Yes, we do ship internationally!. BE AWARE: international shipping rates will apply. Estimated shipping costs will display on the "Shipping" screen in the checkout process. Please keep in mind that international orders are generally subject to local
Do you offer free shipping?
We offer fast, free shipping on orders over $75 within the contiguous United States. Orders shipped outside the United States may be subject to taxes and duties, which are calculated and paid at checkout — so there are no surprise charges when your o
What Will It Cost To Ship My Product?
We offer a convenient shipping rate calculator at checkout so you can see your shipping cost before placing your order. Simply add your items to your cart and proceed to checkout. Once you enter your shipping address, your available shipping options
My order was marked as delivered, but I didn’t receive it.
If no one was home at the time of delivery and your package does not require a signature, the carrier will typically leave it in a safe location at your address. If your tracking shows “delivered” but you don’t see your package, we recommend:. Checki
My tracking hasn't updated.
If your tracking information hasn’t updated yet, don’t worry — this is usually normal and often resolves on its own. Here are a few common reasons tracking may not immediately update:. Processing time: Orders may take 1–2 business days to process bef
Why Is My Order Delayed?
We work hard to ship orders as quickly as possible and always aim to keep you informed along the way. That said, occasional delays can happen due to factors outside of our control, such as carrier issues, weather disruptions, or high shipping volumes